Online student transcript request FAQ
Once you have logged into the Office of the Registrar's Online Services, on the left hand menu bar choose the 'Transcript Request' option to request a transcript online. Please note that you must log in to see the transcript request option. This service allows you to preview your transcript before it gets sent to the destination that you have specified. If you have trouble accessing the Office of the Registrar Online Services, you may need to reactivate your account (no fee) by clicking here. Find out more about requesting a transcript in the Athabasca University's online Calendar.
You are able to request any number of transcripts by logging into myAU.
Yes, the online student transcript request service allows for you to preview what your transcript will look like before you request it. You can also print a copy of the unoffical transcript. Please note that before proceeding with your transcript request you are required to preview your transcript. Any alteration of any transcripts will result in academic misconduct. To preview your transcript, you must have Acrobat Reader. You can download the free Acrobat Reader from Adobe's Website.
There is no fee for requesting transcripts.
When printing the transcript preview, don't print using PostScript printer drivers. If you are using a PostScript printer driver you will need to choose to 'print as image'. If this does not resolve your printing issue, please contact us.
Yes, you can still submit the paper transcript request form via mail or email.
If you request transcripts online, they are processed and sent the day following the online request.
If you request transcripts be mailed, and the request is made in North America it should take five business days but is dependent upon the mail service and the amount of requests that we have received. Please refer to Canada Post's web site for more information. You can also visit Expect the Best Service Standards for additional information on services we provide.
Please refer to the Canada Post's website.
The course assistant will need to finalize your grade and submit it to the Office of the Registrar before it will show up on your transcript. Please use the preview button in the online system to verify that all your grades are appearing on your transcript before proceeding with the payment. Please note, that you should not proceed with requesting a transcript if you are waiting for a grade to be finalized. When you can see your grade using the preview function in the online transcript system, any transcripts requested after that point will show the grade.
Please refer to the Undergraduate Grading Policy.
The back of the official transcript is the legend which indicates the grading system, accreditation/recognition, classification of students, etc. Please contact us for further information.